Privacy Policy

Our privacy policy describes in detail how Prime Trade Service Ltd handles the collection, management and protection of all confidential user information.

Who we are?

We are a leading global ECN forex broker offering variety of financial instruments ranging from currencies, commodities, stocks and futures with having presence across the globe. We are committed to provide our respective clients with the most advanced and transparent trading platform for their investment purposes.

Prime Trade Service Ltd has formulated a privacy policy that completely respects all the classified and confidential details of our valuable clients pertaining to their trading account and investment purposes.

What information do we collect from our clients?

We collect information from our clients in two ways i.e. directly and indirectly. As per law, we collect all the necessary details from clients that are required from them in order to avail our services once they open account with us which include Name, Email Address, Telephone Number, Bank Account details, National Identity Proof, Address Details for further verifying their status before approving them or allowing them to avail our services.

Indirectly, our clients IP Addresses, Browser details are also saved in our database for our security purposes.

In addition to above information, we also retain information related to our clients that are no more active with us in order to get backto them, and offer them services again.

How do we collect information?

Once a client approaches us for trading account, we verify their profile before we activate trading accounts for them. For that, clients are asked to share the above stated details with respect to their candidature by email or through their personal accounts managers.

Whom do we share information with?

Prime Trade Service Ltd respect the values of all the clients who complete our unique family and for that we have had kept a policy of not to disclose any personal information of our clients with any unauthorized person or third parties.

We share Telephone Numbers, Emails, Personal Details of our clients that include their Name, Address, and Country only with our accounts managers who are provided to assist them and offer them various type of trading signals and analyses for their trading conveniences.

How information is handled and retained?

As stated above, information related to our clients are stored in our secured databases and for the period as long as a client will be trading and availing our financial services. Even if a client stopped getting our financial services, (as per law and our policy) we are authorized to save client’s information for an indefinite period of time for our further necessary actions.

Cookie Policy

Prime Trade Service Ltd uses cookies, small text files that are placed on your computer while visiting our website or certain emails which you open.

We use cookies to improve user experience, to retain certain user preferences, increase the security of our site, and providing the functionality to its users to browse the Prime Trade Service Ltd site properly. Some cookies are used to provide anonymous tracking data to third party applications such as Facebook/Google analytics etc.

You as a user may prefer to disable cookies on this or other related websites. You can either by not accepting the cookies when you access the site, or you can disable cookies in your browser. If you need any help regarding cookie settings or any further information relating to use of cookies, you can write to us at [email protected]