FAQ

Frequently Asked Questions

Forex stands for “foreign exchange” (also known as “FX”) and refers to the buying or selling of one currency in exchange for another. Forex market is a global marketplace where currencies are traded and where exchange rates for every currency are determined.

Leverage enables you to gain a large exposure to a financial market while only tying up a relatively small amount of your capital. In this way, leverage magnifies the scope for both gains and losses.

For example, if you trade 1 lot of EURUSD, (worth $1000), with leverage of 1:1 (i.e., no leverage), you are required to have $1000 in your trading account to place this trade and if you have leverage let’s say of 1:10, then in such case$100 will be needed to place the same trade, and so on…

Downloading MT4/ MT5 is a very easy process. Simply visit here and can choose to download the best suited set up as per your Operating system. Once you have downloaded MT4/ MT5, simply run the .exe file and follow the on-screen instructions within the installation wizard.

Member login area is a dashboard that is specially created for you to maintain your profile and use various features such as opening of any additional new accounts, manage existing ones, make deposits and request withdrawals, transfer funds between your accounts, claim bonuses and restore forgotten passwords. You can simply sign in using the dashboard details shared with you on your registered email address with Prime Trade Service Ltd.

To verify your account, you will need to submit your KYC (Know your client) documents. Below documents are accepted:

  • Proof Of Identity (National Identity Proof, Passport, Driving License etc.)
  • Proof Of Address (Utility bill, Bank statement or any other official document showing your current residential address)

To register with Prime Trade Service Ltd, a client should be minimum 18 years or above with a valid KYC. If you fulfilled the age criteria, you can easily open an account with us.

To change or reset password you can sign into your member login area and request for Reset Password. Once done you will receive your credentials on your registered email address with Prime Trade Service Ltd.

RFB (Refer A Friend) is a way of expressing gratitude to our clients for telling their friends or fellow traders about the benefits of trading with Prime Trade Service Ltd. Any client can join the program and receive valuable bonuses simply by referring a new client to Prime Trade Service Ltd. If you want to know more about RFB, have a peek here.

There are multiple ways to become a partner with Prime Trade Service Ltd. To become a partner, you will have to register yourself as in one of the partnership program mentioned here

You can easily avail our various exclusive promotional offers like welcome Bonus (60% credit Bonus) and 100% credit bonus on each and every deposits. These fantastic offers are designed in a way to give extra trading benefits to our clients. To understand more about it please click here.

At Prime Trade Service Ltd, each and every client will get personalized support and expert guides (in their preferred language) who will assist clients with all their queries and will help them practice on a Demo Account (Practice Account) with no initial payment and real market conditions.

You can reach out to us directly via Live chat through website or can email us at [email protected] and our expert customer support will be there to assist you.